Member Service Walk-In Center
Do you have questions about your benefits you would like to speak with someone about in person?Then stop in to the member service walk-in center, conveniently located in the union headquarters at 25 W. 18th Street, on the 5th Floor. Courteous, knowledgeable member service representatives will assist you with all of your benefits questions. They can even help you locate a participating doctor, or set you up on one of the PCs so you can search the network yourself.
There is no limit to how many times you may visit the walk-in center. We are open 8:30 am to 6:00 pm Monday through Friday. Stop in and see us soon.
MEMBER SERVICE CALL-IN CENTER
Do you have questions about your benefits, but don’t have the time to stop in and see us? Then phoning the call-in center is the choice for you. The call-in center gives you the opportunity to speak with a member service representative about your benefits. They can answer your questions and provide explanations.
Just call 1 (800) 551-3225 from 8:30 am to 5:00 pm Monday through Friday. We are pleased to provide you with an excellent translation service provided by AT&T. It allows you to converse in over 100 languages. Just mention the language you are most comfortable speaking in, and our staff will get someone on the line to speak with you in that language. We look forward to speaking with you soon.
Request forms
Pharmacy cards
Physician network procedures
Pension applications
Appointments
Appointments at the Health Center, Dental Center, and Legal Fund
Eligibility status
Claims on health-related issues
COBRA payment receipts
Adding and removing dependents
District ContactS
Connecticut
Hartford Office
25 Charter Oak Avenue
Hartford, CT 06106
Phone: 860-560-8674
Fax: 860-951-9762
Stamford Office
733 Summer Street, Suite 401
Stamford, CT 6901
Phone: 203-674-9965
Fax: 203-964-0428
DC, VIRGINIA AND MARYLAND (CAPITAL AREA DISTRICT)
D.C. Office
1025 Vermont Ave, NW, 7th fl
Washington, DC 20005
Phone: 202-387-3211
Fax: 202-939-0574
Vienna, VA Office
8618 Westwood Center Drive, Suite 308
Vienna, VA 22182
Phone:202-387-3211
Baltimore Office
10 E Baltimore Street, Suite 1403
Baltimore, MD 21202
Phone: 410-244-6299
Fax: 410-244-6901
Florida
1313 NW 36th St.
5th Floor
Miami, Fl 33142
Phone: 305-672-7071
Fax: 305-672-9501
HUDSON VALLEY
150 Grand Street, Suite 302
White Plains, NY 10601
Phone: 914-328-3492
Fax: 914-637-2136
NEW ENGLAND 615
Boston Office
26 West Street, 6th Floor
Boston, MA 02111-1207
Phone: 617-523-6150
Toll Free: 866-615-8840
Rhode Island Office
280 Broadway, Suite 201
Providence, RI 02903-3007
Phone: 401-521-6150
New Jersey
494 Broad Street, 3rd Floor
Newark, NJ 07102
Phone: 973-733-9670
Fax: 862-236-3605
NEW YORK METRO
Manhattan Office and Union Headquarters
25 West 18th Street
New York, NY 10011
Phone: 212-388-3800
Long Island Office
250 Fulton Avenue, Suite M1A
Hempstead, NY 11550
Phone: 212-388-3800
PHILADELPHIA AND DELAWARE (MID-ATLANTIC DISTRICT)
Philadelphia Office
1515 Market Street Suite 1000
Philadelphia, PA 19102
Phone: 215-226-3600
Wilmington Office
1000 N West Street, Suite 1200
Wilmington, DE 19801
Phone: 302-295-4814
PHILADELPHIA SCHOOLS (DISTRICT 1201)
455 North 5th Street
Philadelphia, PA 19123
Phone: 215-923-5488
Fax: 215-923-5534
Health and Welfare Fund
Administrator: Dennis Biondo
Phone: 215-627-9220 ext. 16
Fax: 215-627-9250
Legal
Administrator: Shiela Quinn
Phone: 215-627-7358
WESTERN PENNSYLVANIA
307 Fourth Ave, 7th floor
Pittsburgh PA 15222
Phone: 412-471-0690
Fax: 412-471-6810