March 19, 2010
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1201Capital AreaConnecticutFloridaHudson ValleyMid AtlanticNCFO
New JerseyNew York MetroWestern PA

Member Service Walk-In CenterMember Service Call-in Center


 


District Contact Information

1201
455 North 5th Street
Philadelphia, PA 19123

Union Hall
Phone: 215-923-5488
Fax: 215-923-5534

Health and Welfare Fund
Administrator: Dennis Biondo
Phone: 215-627-9220 ext. 16
Fax: 215-627-9250

Legal:
Administrator: Shiela Quinn
Phone: 215-627-7358


Capital Area
D.C. Office:
1329 11th St NW
Washington, DC 20001-4219
Phone: 202-387-3211 / 202-387-3212
Fax: 202-939-0574
Baltimore Office:
7-9 Mulberry Street 
Baltimore, MD 21201
Toll Free: 888-925-32BJ
Phone: 410-244-5970
Fax: 410-244-6901

Connecticut
Hartford Office:
196 Trumbull Street, 4th Floor
Hartford, CT 06103
Phone: 860-560-8674
Fax: 860-951-9762
Stamford Office:
777 Summer St. 5th Floor
Stamford, CT 06901
Phone: 203-602-6615
Fax: 203-964-0428

Florida
333 41st St 9th Floor
Miami Beach FL 33140
Phone: 305-672-7071
Fax: 305-672-9501

Hudson Valley
140 Huguenot Street
New Rochelle, NY 10801
Phone: 914-637-7000
Fax: 914-637-2136
Member Call Center

Mid Atlantic
42 S. 15th St., Suite 200
Philadelphia, PA 19102
Phone: 215-226-3600
Fax: 215-563-9062

NCFO

National Conference of Firemen & Oilers District of Local 32BJ/SEIU
1023 15th Street NW,
10th Floor
Washington, DC 20005

Phone: 202-962-0981
Fax: 202-872-1222
Web site: www.ncfo.org


New Jersey
1 Washington Park,
12th Floor, Suite # 1203
Newark, NJ 07102
Phone: 973-824-3225
Fax: 973-623-8602

Western Pa
209 9th St., 9th floor
Pittsburgh PA 15222
Phone: 412-471-0690
Fax: 412-471-681

New York Metro
Manhattan Office:
101 Avenue of the Americas, 20th Floor
New York, NY 10013
Phone: 212-388-3800
Long Island Office:
250 Fulton Ave., Suite 607
Hempstead, NY 11550
 
   
Mailing Address
101 Avenue of the Americas
(between Grand and Watts Streets)
New York, NY 10013-1906
Phone: 212-388-3800

Member Service Walk-in Center

Do you have questions about your benefits you would like to speak with someone about in person? Then stop in to the member service walk-in center, conveniently located in the headquarters lobby. Courteous, knowledgeable member service representatives will assist you with all of your benefits questions. They can even help you locate a participating doctor, or set you up on one of the PCs so you can search the network yourself.

There is no limit to how many times you may visit the walk-in center. We are open 8:00 am to 5:30 pm Monday through Friday. Stop in and see us soon.

Member Service Call-in Center

Do you have questions about your benefits, but don’t have the time to stop in and see us? Then phoning the call-in center is the choice for you. The call-in center gives you the opportunity to speak with a member service representative about your benefits. They can answer your questions and provide explanations, including those concerning:

    • request forms
    • pharmacy cards
    • physician network procedures
    • Pension applications
    • appointments at the Health Center, Dental Center, and Legal Fund
    • eligibility status
    • claims on health-related issues
    • COBRA payment receipts
    • adding and removing dependents

Just call 1 (800) 551-3225 from 8:30 am to 5:00 pm Monday through Friday. We are pleased to provide you with an excellent translation service provided by AT&T. It allows you to converse in over 100 languages. Just mention the language you are most comfortable speaking in, and our staff will get someone on the line to speak with you in that language. We look forward to speaking with you soon.

Departments and Phone Numbers

Department

Telephone

Member Services 1-800-551-3225 or 212-388-3500
Benefits, General
  • Health Questions
  • Pension
  • Supplemental / 401 K
  • Legal
  • Thomas Shortman Fund Training
212-388-3500

Contracts & Complaints

212-388-3841

Switchboard
  • General Information
  • Delegates
  • Dues
212-388-3800

Organizing

212-388-3516

Political Action

212-388-3126

Annuity

212-388-3473

Dental Center Appointments
  • Make appointment / Speak with Rep
  • Dental claims
  • Provider / claim
212-388-2099
Dental Claims
  • Dental Treatment Plan
  • Eligibility
  • Dental claim
212-388-3550

Disability

212-388-3471

Legal Fund 212-388-3499
Life Insurance 212-388-3484
Substance Abuse 212-388-3597
  • Employee Assistance Program
1-800-798-2150
Physician Referral 212-388-3900
Optical & COBRA 212-388-3741
Pension 212-388-3400
Prescription Drug / Medco (800) 318-7451
Scholarship 212-388-3701
Shortman Training School 212-388-3701